Privacy Policy

Last updated:03/11/2024

Introduction

At The Cleaning Crew, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect your personal information when you interact with us through our website, contact forms, or any other means.

By using our services and submitting your information through our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect and process the following data:

Contact Information: When you fill out our contact forms, we collect your name, email address, phone number, and any other information you provide in your inquiry.
Service-Related Information: If you engage our services, we may collect details related to your cleaning requirements.
Usage Data: We may collect information on how our website is accessed and used (e.g., IP address, browser type) to help improve our site.

2. How We Use Your Information

We use the information collected for the following purposes:

To respond to your inquiries: Contact information provided through our forms helps us respond to your requests and inquiries.
To provide and manage our services: If you decide to use our services, we use your information to arrange and deliver our cleaning services.
To improve our website: Usage data allows us to enhance the website experience for our visitors.

3. Legal Basis for Processing

We collect and process personal information in compliance with applicable UK law, based on:

Your consent: By submitting your information through our website, you consent to our processing of your data as outlined in this policy.
Performance of a contract: To fulfill any agreements we enter into with you.
Legitimate interests: For example, to manage and improve our services.

4. How We Store and Protect Your Information

We take reasonable steps to securely store your data and protect it from unauthorized access, alteration, disclosure, or destruction. We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

5. Sharing Your Information

The Cleaning Crew does not sell, trade, or rent your personal information. We may share data with trusted third parties that assist us in operating our website, conducting our business, or providing services, as long as these parties agree to keep this information confidential and comply with data protection laws.

6. Your Data Protection Rights

Under UK data protection law, you have the following rights:

Access: You have the right to request copies of your personal information.
Correction: You can ask us to correct any inaccurate or incomplete information.
Deletion: You have the right to request deletion of your personal data in certain circumstances.
Restriction of Processing: You can request a limitation on how we process your data.
Objection to Processing: You have the right to object to certain processing activities.
Data Portability: You can ask to receive your personal data in a structured, commonly used format or request transfer to another service.

To exercise any of these rights, please contact us at the email address provided below.

7. Changes to Our Privacy Policy

We may update this privacy policy from time to time. Changes will be posted on this page, and the date at the top will be updated. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

The Cleaning Crew
Email:
Address: